Please email us at [email protected] or call us at 1-855-862-8333
Yes. Sales tax are added where applicable
Yes, please contact [email protected] for all sales related inquires
Yes, we can organize a pick up for you. Please contact our customer service team by email at [email protected] or call us at 1-855-862-8333
Yes for larger orders, please contact [email protected]
Please see our shipping and returns policies here
Yes, we are active on the major social media sites. Please follow us and stay tuned, you will be one of the first to know more about our latest and cutting-edge products on the market!
We are pleased to offer free shipping for all orders over $75
If you order before 3 pm eastern time, we can usually dispatch the next business day. In rare cases, it may take 1-2 business days to process and dispatch your order. We ship Monday through Friday, excluding weekends and holidays. All orders to the USA are shipped via USPS, UPS or with a local courier with expected delivery between 1-2 business days. Note: at this time, we do not ship to Alaska or Hawaii
Sometimes an order will come in more than one delivery if it is coming from multiple warehouses but that should be the exception, not the normal
We keep inventory in 34 warehouses across the lower 48 USA states ready for next business day dispatch. The closest warehouse to you will deliver your orders by USPS, UPS &/or local courier
We offer a 100% no hassle 6 month guarantee and FREE returns on all of our products (except PPE). We will be fair to you, and we would appreciate the same in return.
For safety reasons, all PPE purchases are not returnable.
You can return unopened (non PPE) items that are in re sellable condition. Send it back to us & get a credit or full refund and we will send you a free postage pre-paid mailing label to get the unwanted product back to us
Email us at [email protected] or call us at 1-855-862-8333 and we will give you instructions on how to return your defective or unwanted product to us at no cost
1. You can email or call our support team to have them initiate a return request for you! Please make sure to have your order number and name ready.
2. We will then ship you a pre-paid return shipping label for you to return your item with. Once your returned item has reached our supply partner, you will receive your refund or credit.
No, return shipping is covered on all returns!
Once you have returned your parcel with a free shipping label that we have provided you, your order will be returned to our supply partner and you will be refunded upon receipt of that item. Please allow 1-2 business days from delivery to see your refund.
Refunds must be processed to the original payment method used. Unfortunately, we cannot provide any exceptions
We accept Mastercard, Amex, Discover, Visa, wires and ACH payments. If you must pay by cheque, we can accommodate yet would much prefer electronic payments
Yes, we can offer net 30 day payment terms on approved credit. Please contact [email protected] for all sales related inquires
We hand selected our supply partners from all over the world based on their quality of product and reputation. We feature hundreds of local manufacturers too. You can sort by country of manufacturing &/or Brand Name on our catalog to be able to easily support the manufacturers that fit your values. We have selected the highest quality manufacturers and their products that adhere to our standards.
Having trouble installing or troubleshooting ink and toner cartridges? Download our guide here.
All office supplies (such as writing instruments, binders and labels), can be recycled through purchasing a TerraCycle Office Supplies Zero Waste Box. All cleaning supplies and accessories can be recycled through purchasing a TerraCycle Cleaning Supplies and Accessories Zero Waste Box
All used ink & toners can be recycled through purchasing a TerraCycle Ink & Toner Zero Waste Box. All Electronic E-Waste can be recycled through purchasing a TerraCycle E-Waste Zero Waste Box
For a free Do-It Yourself option, please mail your empty Ink & Toner cartridges to:
1320 U.S. 9 #5
Champlain, NY 12919